Privacy Policy

Dynamics Sync Solutions LLC (“Company”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or engage our IT and security services.

1. Information We Collect

We collect information that helps us provide a specialized and secure experience for our clients. This includes:

Personal Identifiers: Name, business name, email address, phone number, and physical address.
Project-Specific Data: Blueprints, floor plans, security requirements, and network infrastructure details provided for quoting or installation purposes.
Technical Data: IP addresses, browser types, and usage patterns collected via cookies to improve website functionality.

2. How We Use Your Information

Your data is used strictly for professional purposes, including:

Providing accurate project estimates and structured cabling designs.
Scheduling onsite security camera or network installations.
Communicating technical updates and responding to support inquiries.
Ensuring compliance with local Maryland and Virginia building and electrical codes.

3. Data Protection & Security

As a security-first company, we implement industry-standard technical and organizational measures to protect your data.

Limited Access: Only authorized DSS personnel involved in your specific project have access to your site plans or network credentials.
No Third-Party Sales: We never sell, rent, or trade your personal or business information to third-party marketers.
Encrypted Storage: Digital files and sensitive project data are stored on secured, encrypted servers.
Data Retention & Deletion: To ensure maximum security for our clients, Dynamics Sync Solutions LLC adheres to a strict data minimization policy. Project-specific technical data, including floor plans and network credentials, are securely stored only for the duration of the project and the initial warranty period. All sensitive project data is permanently and securely deleted from our active systems 90 days after project completion, unless otherwise required by law or a separate service maintenance agreement.

4. Third-Party Service Providers

We may share information with trusted partners only when necessary to complete your project (e.g., equipment manufacturers for warranty registration or permit offices for local compliance). These parties are contractually obligated to keep your information confidential.

5. Your Rights & Choices

You have the right to:

Request a copy of the personal data we hold about you.
Request the correction or deletion of your information.
Opt-out of any marketing communications at any time.

6. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact our privacy team:

Dynamics Sync Solutions LLC 6903 Rockledge Dr. Suite 800

Bethesda, MD 20817

Email: info@dynamicssync.com

Phone: (202) 652-7075